What is the Warranty on Solar Panels and Installation Services?
Deciding to invest in solar system is a big decision on its own, and one major concern lots of people who intend to invest on solar energy is the warranty that comes with these solar products, once you have a clear view on what your warranty coverage entails, you will know how valuable it is to protect your solar system.
Since at Arenahub Global we already believe in providing our customers with strong warranties, we’ll make sure in this post that we’ll break down how warranties work as well as their durations. this will help you make the best decision while investing in solar system
What is the Warranty on Solar Panels?
A Solar panel warranty is simply a guarantee given to you by the Manufactures that the panels being sold to you will function properly within a specified period of time.
In relation to solar panels, there are about two main types of warranties that are associated with it.
1. Product Warranty
The major areas of coverage by the product warranty is defect materials as well as workmanship. If your solar panels tend to have issues that are caused by the Manufactures, or it stopped working maybe due to poor materials or assembly, the product warranty will make sure it got worked on or replaced by the company.
Most of the big solar manufacturers that have very good reputation do give about 10 to 25 years of product warranty. Most High quality solar panels such as the ones sold by Arenahub Global often comes with extended warranties since they are built to withstand Nigeria harsh weather
2. Performance Warranty
A performance warranty makes sure that your solar panels are capable of maintaining a certain level of efficiency over the years, normally solar panels do degrade slightly as years goes by, but with this warranty, you will be very sure that they are not going to lose power too quickly.
READ ALSO:What Is the Typical Payback Time for a Solar System in Nigeria?
Most Manufactures Always promises that their panels is still going to generate at least 80% to 90% of their original capacity after 25 years, if the panels happen to lose power faster than you expected, then you maybe eligible for either replacement or compensation
What is the Warranty on Installation Services?
Apart from your solar panels itself, how well your solar system is installed is also going to play a very important role on how well they are going to perform. if they are installed very poorly, then there’s high chances they’re going to lose energy very fast, this is definitely going to cause you costly repairs.
1. Workmanship Warranty
With a workmanship warranty, every issue that may arise from the Installation process is well covered.
If there are any mistakes during setup like poor mounting, faulty wiring or incorrect connection, with this warranty, you are sure that a repair will be made immediately without you having to spend extra money.
Lot of professional installers can give you 1 to 5 years warranty on workmanship warranty, although how complex the Installation process is will determine how many years that will be given.
2. Inverter and Battery Warranties
Aside from the solar panels, the inverter and battery also come with their own warranty.
a.Inverter Warranty: The inverter warranty is around 5 to 10 years by most companies, they do cover any defect or malfunction that might happen after the inverter. The inverter helps to convert solar energy to Electricity which we make use of.
b.Battery Warranty: The type of battery you are buying will decide how many years warranty, if you go for lead-acid batteries, the warranty is mostly around 1 to 3 years, while those going for lithium ion batteries mostly come with 5 to 10 years warranty.
What is Covered Under Solar Panel and Installation Warranties?
Although Warranties helps to protect you when buying solar panels, but there are things that they do and do not cover. They following are covered by warranty
a.Any manufacturing defect that occurs in the solar panels, the inverter as well as the batteries.
b.If there’s sudden power loss that goes beyond what is guaranteed by the company, then warranty comes in.
c.In situations of damages that are caused by Installation errors, you will enjoy the benefits of a warranty.
d.if there’s any premature failure of any of the materials and components, your warranty is assured.
Not Covered by warranty:
a.In any situation where there’s a physical damage probably due to weather for example Floods, Storms, Lightning etc, warranty would not cover your solar system
b.If there’s any damage that is caused by accidents, or maybe vandalism or improper maintenance, there’ll be no warranty.
c.Situations of unauthorized modifications or repairs that’s being carried out by technicians who are not qualified means you aren’t getting any warranty.
d.Normal wears or tear that doesn’t really affect the efficiency level of your solar panels wouldn’t incur warranty
How to Claim a Warranty for Your Solar System
If you happen to experience any issues with your solar panels or the Installation, here are steps you should follow
1.Check Your Warranty Documents: Try and check the warranty terms that were given to you when you got the product, see if the issue is covered in the warranty.
2.Contact Your Installer or Manufacturer:For those who got solar installed through us, you can reach out to Arenahub Global, we treat warranty cases effectively
3.Provide Necessary Details: Describe what the issues are, show that you purchased from the company by giving prove, you can even share photos if you have
4.Inspection: The company will ask a technician to inspect your solar system, and if the issue in question is covered, they’ll arrange repairs or replacement
